Terms & Conditions

We are committed to give you an enjoyable shopping experience. Kindly read through the following terms prior to making your purchase. Through purchasing our merchandises and services would mean that you have acknowledged the following terms, having understood them, and have agreed to abide and adhere to them.


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       IMPORTANT NOTE

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  •  Please do your due diligence to crosscheck your order: CODE, COLOR & SIZE before PAYMENT.

  •  We strictly DO NOT allow exchange after delivery.

  •  ITEM will be delivered based on the above Final invoice.

 

T & C:

  • DROPPING ORDER is NOT ALLOWED upon confirmation.
  • RESERVATIONS only VALID for 24hours.
  • Kindly remit the payment ASAP or within 24 Hours to secure the items.
  • Non-refundable policy for late payment after 24 hours (Upon confirmation of order).
  •  A store credit will be issued in the event if your item(s) are out of stock.

  •  You may utilize the store credit for other selection, sizes or colours. You can also choose to retain it for next purchase.

  •  Size & Design exchange is NOT ALLOWED for all LIVE PROMO ITEMS.



DELIVERY
  1. Glam Stage is unable to amend orders or combine orders which were separately made after it is placed. Please double check your order details before confirmation of purchase.
  2. All orders are processed and dispatched within 2 to 5 working days upon verification of payment. Delivery is carried out during working hours, Monday - Friday, excluding weekends and local public holidays (Malaysia).
  3. Once Dispatch Confirmation is emailed to you, your products are under the responsibility of our third party postal service providers and we shall not be responsible for lost parcel in delivery process, if proof of postage is supplied. Any claim will have to be made with our third party postal service providers and we will make reasonable effort to assist in compensation claims (if any).
  4. For all international orders, any customs or import duties charged once the parcel reaches its destination country (if any) must be paid for by the recipient of the parcel.


BOUNCED PARCELS
  1. Customers will be contacted via email should we receive any bounced parcels bearing their name.
  2. BOUNCE BACK parcel will be charge postage as below for 2nd time delivery from seller. Pos Laju Delivery fee:
    West Malaysia: RM 15.00 per item
    East Malaysia: RM 20.00 per item
  3. Glam Stage reserves the right to deny any request to combine the bounced back parcels with any new orders.
  4. Any unclaimed bounced back parcels after 30 days grace period will be forfeited.


A. SHIPPING WITHIN MALAYSIA


POSTAGE:

  • EAST MALAYSIA: RM15 FLAT PER PARCEL

 

  • WEST MALAYSIA: 1 to 3pcs RM8 per PARCEL

            Or

            Free Postage by PosLaju with purchase of any 4 pcs; excluded sale items & accessories.


B. FREE DELIVERY TO SINGAPORE

Price of merchandise will be charge in SGD.  DELIVERY via CITY LINK EXPRESS COURIER SERVICES

City Link Courier takes 2-3 working days for delivery, recipient signature will be require upon taking delivery. Tracking numbers will be provided by email once shipped.


SIZE AND DESIGN EXCHANGE IS NOT ALLOWED.