DEFECTIVE OR INCORRECT ITEMS

In event if you received such item, kindly contact our return department [email protected]  we will reply you within 48 hours.

All return items must be return/mail back to us with a MAXIMUN THREE (3) working days from the date of RECEIVED**. Any DELAY of RETURN will not be entertained, hence we advise you to deal with this A.S.A.P.

*Please take snapshot of the defective area and send to [email protected]

*We will provide refund if the items are out of stock for exchanges.

*Exchanges can only be done if merchandise is in original condition (tag intact, unworn, unwashed and unaltered)

 
ALL REASONS LISTED BELOW ARE NOT CONSIDERED DEFECTS:


Size & design exchange is NOT ALLOWED FOR ALL  ITEMS.

ALL REASONS LISTED BELOW ARE NOT CONSIDERED DEFECTS:

1.Product colors may differ mainly due to color calibration of individual’s computer & might appear brighter/darker in reality due to strong studio lighting used.

 

2.For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece and return due to this reason is not considered a defect.

 

3.Slight design variation from product photos, e.g. print patterns and arrangements, lace arrangements, etc.

 

4.Minor imperfections, e.g. loose threads, crease marks and etc.

 

5.Customer's subjective opinions on product quality and preference. (Inner lining torn, inner ribbon loop torn, inner pocket slightly un-sew)

 

6.Self-inflicted damage or cuts on product done by sharp objects during opening of parcel.

 

7.DEFECTIVE EXCHANGE IS NOT APPLICABLE ON COMPLEMENTARY ITEMS.


Return your items to the address below:

Glam Stage Boutique 

A22-02, Kiara Residence 2,

No.3 Jalan Jalil Perwira 1,

Bukit Jalil 58200 Kuala Lumpur.

HP: 016 224 2294